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HerrenzimmerBrandt

Right of withdrawal

The German version of this document is the legally binding one.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal you must inform us — Herrenzimmer Brandt e.K., Mittelweg 112, 20149 Hamburg, telephone +49 40 41328870, email empfang@herrenzimmer-brandt.de — by a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but this is not obligatory.

To meet the withdrawal deadline it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal. We will use the same means of payment you used for the original transaction unless expressly agreed otherwise; you will not be charged any fees for this reimbursement.

Early expiry of the right of withdrawal

Where a service is to begin before the end of the withdrawal period, this requires your express request. In that case the right of withdrawal expires once the service has been performed in full. If you withdraw during performance, you owe us a proportionate amount for the part already performed.

Model withdrawal form

If you wish to withdraw from the contract, please complete and return this form.

To Herrenzimmer Brandt e.K., Mittelweg 112, 20149 Hamburg, empfang@herrenzimmer-brandt.de: I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service: Ordered on (*) / received on (*): Name of the consumer(s): Address of the consumer(s): Signature of the consumer(s) (only if this form is notified on paper): Date: (*) Delete as appropriate.

Note on appointments

Individually arranged appointments for services on a specified date are excluded from the right of withdrawal under § 312 g (2) no. 9 BGB. The cancellation rules in § 4 of our terms and conditions apply to those instead.